Frequently Asked Questions

   
   
 
  1. What Do You Mean By "Easy Finance"?
  2. Can I still apply if I am a student or receiving pension allowance?
  3. What do I receive in the standard computer package?
  4. How much will my new computer cost and what are the weekly repayments?  
  5. How much will my new Plasma TV, Washing Machine or XBOX 360 and what are the weekly repayments?  
  6. Can I upgrade any components for my computer?
  7. How do I pay for my new computer?
  8. What documents do I need to sign up in person?
  9. What documents do I need to sign up for Mail Order?
  10. How will I receive my Mail Order Computer?
  11. How long will it take to get my new computer if I come in person?
  12. Is my new computer covered by a warranty?
  13. What do I do if my computer needs fixing?

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What Do You Mean By "Easy Finance"?

We offer brand new computer packages to virtually anyone, with no money paid up front. You can have a new computer system delivered to your door by simply completing an application over the phone or through our website.

If you have had problems with credit in the past, don't worry, in nearly all situations you will still be approved, even if you have been bankrupt. The reason we can do this is because all our finance is done in-house and we don't rely on external finance companies.

Your application won't be rejected just because you might be on a benefit paid by Centrelink or you are having difficulty finding work. All we need to see is a steady stream of income in one form or another and there is every chance you will be approved.

Payments are very affordable, at approximately $30 a week. This amount will vary depending on what you get in your final package. We will also tailor your repayments to suit the day of the week that you get paid.

Your computer, once you've received it is something that will be yours to keep. Once you have completed making your payments, you own your computer outright. No rental contracts where you have to hand your computer back or make a large lump-sum payment to keep it.

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Can I still apply if I am a student or receiving pension allowance?

As long as you have sufficient income to cover repayments on your new computer, there's no reason why you can't apply today for a new system. All you need to do is fill in an application online, give us a call or drop by and we'll do the rest. Austudy or casual employment income may be all you need to take home a new computer today.

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What do I receive in the standard computer package?

The computer package offered by Corlit Systems comes with Windows XP, 40gig hard drive, 256meg DDR RAM, AMD Processor, All-in-one Mainboard - 32meg video, 5.1 channel sound, network, USB, DVD Burner, Floppy Drive, Keyboard, Mouse, Speakers, 17" LCD Monitor, and 56k Internal Modem.

You have the option of choosing a Colour printer with this package for an extra $110 (included in finance). Other optional extra's are available apon request, such as Microsoft Office, Multifunctions printers, Scanners, Webcam's and more.

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How much will my new Plasma TV, Washing Machine or XBOX 360 cost and what are the weekly repayments?

For these products, you will need to contact us for a quote. Repayments depend on brand, size, model and your location. Plasma TV's and white goods are delivered by our supplier but are not installed. Installation can be arranged at an additional cost to you.

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How much will my new computer cost and what are the weekly repayments?

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Can I upgrade any components for my computer?

There is no upfront cost to upgrade your system. We only ask for an upfront fee for NOD32 Antivirus.

Feel free to ask about any of these optional extra's:

128meg Video Card Scanner
512 meg RAM NOD32 Antivirus
80 gig Hard Drive

Please indicate over the phone or on the internet application form which extras you would like.

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How do I pay for my new computer?

We offer Centrepay for Centrelink customers, which means your payments are automatically deducted from your benefits. For employed customers, you can arrange a direct debit from your bank account.

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What documents do I need to sign up in person?

Basically you need photo identification (drivers licence, 18+ card or passport), your Medicare card, a current bank statement showing your name and address, a copy of your lease and one other bill in your name. (Please note that additional documents are needed for Mail Order Customers)

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What documents do I need to sign up for Mail Order?

Once your application has been approved, we will post to you:

  • Contract for you to sign
  • Copy of the contract for you to keep
  • Centrepay form (if receiving Centrelink benefits)

Please post back to us:

  • Signed original contract
  • Photocopies of 3 bills showing your name and address
  • Colour photocopy of your Medicare card, Drivers Licence and Centrelink Card
  • Photocopy of your lease/rental receipt/letter from person boarding with.
  • Completed Centrelink Form (if receiving Centrelink benefits)
  • Money order for $120 - Desktops or $60 -Laptops paid to Corlit Systems (postage)

Once we receive the correct documents, we will post your computer to you immediately.

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How will I receive my Mail Order Computer?

We send all our computers Registered by Australia Post which requires someone at your address to sign for your computer. If there is no one at your house to sign for your computer, your computer will be held for you at your nearest Australia Post Office. You will receive notice to come and collect your computer from the Post Office.

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How long will it take to get my new computer if I come in person?

Your computer will be ready waiting for you to collect it at your specified appointment time (arranged between yourself and our receptionist). It normally takes around 10 minutes for us to scan your documents, complete a credit check and for you to sign your contact.

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Is my new computer covered by a warranty?

Yes, all new computers are covered by a 12 month warranty for parts only. Software is not covered under this warranty. (Software includes Operating System, DVD playing/burning software, Office and any software the customer install's themselves)

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What do I do if my computer needs fixing?

If it is a hardware problem and you have purchased your computer from us in the past 12 months, please deliver or post your computer to our office. We will endeavour to repair or replace your hardware as soon as possible. If it appears to be a software problem feel free to contact your local computer repairer.

If your computer is more than 12 months old, we can still repair it at our standard rate of $77.00 per hour. A $38.50 diagnostic fee is applicable whether or not any work is carried out.

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